Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Citadel Inn, we believe that gaming should be enjoyed as a form of entertainment only. It should never be viewed as a way to earn money or solve financial problems. The Aviator game, like all games of chance, has a built-in house edge. Always gamble only what you can afford to lose, and never chase losses or bet more than you can comfortably manage.

Age Verification

By accessing citadelinn.in, you confirm that you are 18 years of age or older, or the legal age for gaming in your jurisdiction in India. Gaming is strictly prohibited for individuals under the legal age limit. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

If you recognize any of the following signs in your gaming habits, please seek help immediately:

• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activity or lying to family and friends about how much you gamble
• Gambling with money intended for essential expenses (rent, food, bills)
• Feeling anxious, irritable, or restless when not gambling
• Needing to gamble with increasing amounts to achieve the same excitement
• Failed attempts to cut down or stop gambling
• Neglecting work, school, or family responsibilities due to gambling
• Borrowing money or going into debt to finance gambling
• Experiencing mood swings or depression related to gambling outcomes
• Using gambling to escape problems or negative emotions

Self-Help Tools & Responsible Gaming Features

Citadel Inn provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific period (daily, weekly, or monthly)
• Loss Limits: Establish a cap on losses you're comfortable with during a gaming session
• Session Time Limits: Set automatic reminders or session cutoffs to prevent extended gaming periods
• Reality Checks: Enable notifications that remind you of the time spent and money wagered during your session
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gaming is becoming problematic
• Account Cooling-Off Period: Request a break from gaming for a specified duration

To access these tools, contact our customer support team or visit your account settings.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Here are trusted organizations that provide support:

India

• All India Institute of Medical Sciences (AIIMS) - Addiction Medicine Department: Provides counseling and treatment for gambling addiction. Contact your nearest AIIMS center or call the National Toll-Free Helpline for Mental Health: 1800-891-4416
• Indian Psychiatric Society: Offers referrals to licensed mental health professionals specializing in gambling addiction

International Resources

• UK - GamCare: www.gamcare.org.uk — Free, confidential support and counseling
• UK - GamStop: www.gamstop.co.uk — National self-exclusion scheme
• Australia - Gambling Help Online: www.gamblinghelponline.org.au — Counseling and support services
• Canada - Responsible Gambling Council: www.responsiblegambling.org — Education and treatment resources
• USA - National Council on Problem Gambling: www.ncpgambling.org — Helpline: 1-800-522-4700

Take Action Today

If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out. Treatment and support are available, and recovery is possible. Contact one of the organizations listed above or speak with a trusted family member, friend, or healthcare provider.

Remember: Gaming should be fun and entertaining. The moment it stops being enjoyable or starts causing harm, it's time to seek support.

For assistance with responsible gaming features on citadelinn.in, contact our support team at any time.